Deutsche Bank
Jan 2021 โ Present
Senior Data Analyst
Employee Trading Compliance Applications
- As Client Service Manager (CSM-1), owned full end-to-end operational responsibility for two enterprise compliance applications, overseeing broker onboarding, infrastructure changes, capacity planning, and release management across APAC, Europe, and Americas.
- Engineered a real-time broker feed monitoring system using Control-M job scheduling, Oracle SQL validation, and hash-based integrity checks to ingest and validate 131 daily feeds from 52 brokers. Integrated automated incident creation via ServiceNow APIs, cutting resolution time from 4โ5 days to under 2 hours and eliminating 100% of manual tracking previously flagged in regulatory audits.
- Designed and deployed an automated reporting pipeline using Shell scripting and Oracle stored procedures, eliminating manual generation of 150+ weekly compliance reports, reducing L2 workload by 73% and report delivery time by 85%, scaled bank-wide across 18+ applications.
- Replaced manual SSH-based production access with an Ansible playbook framework implementing RBAC, multi-level approvals, and full execution logging, achieving 100% elimination of privileged logins and full audit traceability across all compliance applications.
- Built a Power BI analytics platform on top of ServiceNow Oracle data using Materialized Views, incremental refresh, and optimized SQL indexing, delivering 13 KPIs that produced a 400% improvement in L2 resolution time (5 days โ 24 hours), adopted org-wide.
- Acted as the technical bridge between Compliance Officers and the Engineering team, translating regulatory requirements into data architecture decisions and delivering ad-hoc analysis to support executive and audit stakeholders.
- Led enablement of a 6-person L2 support team across 3 regions: authored KB articles, conducted KT sessions, and tracked performance via live dashboards, sustaining resolution time improvements and reducing repeated incidents.
- Currently contributing to enterprise GCP migration, working hands-on with BigQuery, GKE, and Cloud Storage to modernize compliance data infrastructure from on-prem Oracle to cloud-native architecture.